Frequently Asked Questions

Everything you need to know about your WUKA shopping experience.

How do I determine the right size for my order?

We provide a comprehensive size guide on each product page. We recommend measuring your bust, waist, and hips to compare against our chart for the most accurate fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small processing fee.

When can I expect my order to arrive?

Standard shipping typically takes 3-7 business days. Once your order ships, you will receive a tracking number via email to monitor your delivery status in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

How should I care for my WUKA garments?

To maintain the quality of your clothing, we recommend washing in cold water with similar colors and hanging to dry. Specific care instructions are located on the inner label of every garment.